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| 1 | | | | Introduction and Overview | | | | |
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| 2-3 | | | | Origin of the Process | | | | COMPUTERWORLD - Researchers close in on atomic storage target |
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| 4-5 | | | | Individual Contributions | | | | HBS Working Knowledge - Time Pressure and Creativity |
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| 6-7 | | | | Technical Communication | | | | |
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| 8-9 | | | | Cross-Functionality | | | | |
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| 10-11 | | | | Geographic Dispersion | | | | MIT team reports tips for successful virtual collaborations Tools for Virtual Team Communication Virtually There? |
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| 12-13 | | | | Intra-Organizational Networks | | | | |
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| 14-15 | | | | Inter-Organizational Networks | | | | |
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| 16-17 | | | | Organizational Features | | | | Will Sun Rise Again? |
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| 18-19 | | | | Organizational Learning | | | | An Innovation Recession?
3M Innovation |
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| 20-21 | | | | Market Changes | | | | |
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| 22 | | | | Industry Variability | | | | IDEO Boston |
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| 23-24 | | | | Standards, Patents, & Open Source | | | | Free As In Free Software (Richard Stallman) Why there are no GIF files on GNU web pages |
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