| I. Introduction and Overview of Strategic Management |
| 1 | The Delta Model |
| 2 | Porter's Frameworks and the Resource-Based View of the Firm |
| II. Business Strategy |
| 3 | Customer Segmentation and Customer Value Proposition |
| 4 | The Firm as a Bundle of Competencies and Putting it All Together |
| 5 | Industry Structure and Competitive Interaction |
| 6 | The Decommoditization of a Business |
| 7 | Competitive Positioning |
| III. Technology and Industry Transformation |
| 8 | Sustaining Competitive Advantage |
| 9 | Competitive Dynamics |
| 10 | Putting it All Together: Integrating The Critical Tasks of Strategy |
| IV. Corporate Strategy |
| 11 | Corporate Strategy - The Core Concepts |
| 12 | Corporate Philosophy and Culture |
| 13 | General Principles of Organization Design |
| 14 | Human Resources Management and Knowledge Management |
| 15 | Business Processes: The Core Concepts and Managing the Global Supply Chain |
| V. Aggregate and Granular Metrics |
| 16 | Metrics of Value Creation |
| 17 | The Balanced Scorecard and Granular Metrics |
| VI. Integration |
| 18 | Organizational Leadership |