| 1 | Course Introduction | Lecture |  | 
| 2 | Burger King and McDonald's | Case |  | 
| 3 | Capacity | Lecture |  | 
| 4 | National Cranberry | Case |  | 
| 5 | Webvan | Case |  | 
| 6 | Inventory | Lecture | Exercises: EOQ, Newsboy | 
| 7 | Barilla | Case |  | 
| 8 | Sport Obermeyer | Case | Case write-up | 
| 9 | Production Control | Lecture | Exercises: Kanban Cards, Pooling | 
| 10 | Hewlett-Packard | Case |  | 
| 11 | The Goal | Book | Book review due | 
| 12 | Quality | Lecture | Exercises: SPC reading, Six Sigma | 
| 13 | Toyota | Case |  | 
| 14 | Process Design | Lecture | Simulation exercise begins at 6:00 p.m. | 
| 15 | Global Financial Corp. | Case |  | 
| 16 | Supply Chain Design | Lecture |  | 
| 17 | Product Design | Lecture | Simulation exercise ends at 6:00 p.m. | 
| 18 | Sega Dreamcast | Case | Simulation write-up due day after lecture 18 | 
| 19 | Simulation and Course Wrap-up | Lecture |  |