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| 1 | | | | Introduction
Operations Overview (PDF) | |
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| 2 | | | | Project Management
New Product Development and 3-DCE (PDF) | |
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| 3 | | | | Operations Strategy
Operations Analysis (PDF) | |
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| 4 | | | | Inventory Management (PDF) | |
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| 5 | | | | Process Technology (PDF) | |
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| 6 | | | | Process Technology (cont.) (PDF) | |
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| 7 | | | | Process Technology
ERP Systems (PDF) | |
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| 8 | | | | Process Analysis
Process Flow Models (PDF) | |
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| 9 | | | | Process Quality (PDF) | |
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| 10 | | | | Process Analysis
Queueing Systems (PDF) | |
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| 11 | | | | Process Quality
Quality Tools and Philosophies (PDF) | |
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| 12-13 | | | | Process Quality (PDF)
TQM Process Capability (PDF)
Toyota Production System (PDF) | |
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| 14 | | | | Process Quality | |
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| 15 | | | | Process Quality
Management of Constraints | |
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| 16 | | | | Supply Chain Design (PDF) | |
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| 17 | | | | Supply Chain Management
Postponement | |
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| 18 | | | | Supply Chain Management
Vendor-managed Inventory (PDF) | |
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